Vinted Members Voice Anger Over Sizing Modifications
Shoppers are voicing their frustration due to a modification that led to listings displaying inaccurate size information.
The second-hand shopping app has revised its measurement guidelines for female and kids' apparel without notifying every member regarding the update.
Social Media Response
Numerous buyers and vendors are expressing on platforms claiming that product pages now present a different size category compared to what was initially listed due to the recalibration.
The company said the updated approach better aligns with comparable marketplaces.
They have suggested members to check their listings and manually change the size where appropriate, resulting in member annoyance.
Measurement Approach Changes
Before the change, the sizing featured a single numeric size and a letter, like S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range for example S/UK 8-10.
For certain items, the sizing has been recategorised - such as a large size used to be a 12 but is now a UK 16-18.
Member Stories
A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Another user, located in Scotland, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.
Manual Updates
Another shopper, located in England, explained she became annoyed by the change as she had to manually change the sizes on "every single listing".
"This situation is especially annoying, because of my ongoing medical condition and Vinted sales have been crucial following partial earnings loss," she explained.
Platform Context
The platform boasts over 100 million users, including 18 million in the UK.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This represents another occasion that an unexpected update on the platform has faced criticism: previously, Vinted reversed a change concerning shipment methods after backlash from users.
